Case studies

Internal knowledge systems

Teams lose hours searching wikis, tickets, and repositories. Generic chat wrappers answer from documents the asker was never allowed to open.

Problem we solveAI & Data
  • CitedAnswers
  • HybridSearch
  • Role-filteredAccess

How we approach it

We index the sources that matter and retrieve with hybrid search — keywords for identifiers, vectors for phrasing — filtered by the requester's existing identity and roles. Every answer carries citations, and anything the asker cannot open is never retrieved. Retrieval quality and refusal behavior are scored continuously, not demonstrated once.

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